1 Month In- Spin Cycle Issues With Blankets
Bought the washer dryer pair online at Home Depot in January 2020. Zero issues (in the beginning). The washer looks great, and worked (past tense) flawlessly (WiFi connection is great for notifying when loads are done).
About a month ago (October 2020), started to notice that every time I'd wash a blanket (any blanket, i.e. the giant king size fleece blankets from Costco, or the twin size blankets for couches), that the wash cycle started taking well over 2 hours, and it would never spin cycle. I would hear the machine start to spin (I could hear it start, then within 10 seconds it would slow). I started watching the wash cycle and right around 10 minutes left, the cycle would "restart" and it would go back to 30+ minutes (usually 38 minutes added to the wash cycle of what was already a 1+ hour cycle), and the cycle would always have "spin" highlighted during this added 40+ minute time. During the next 40 minutes, the washer would rotate slowly, and NEVER spin cycle. Then it would eventually finish the load, I'd go check and the entire load would be soaking wet.
*See pics of what the blankets looked like at the end of the 2 hour cycles- water pouring off them and a pic of the cycle stuck at 2 min left, with spin highlighted for 20 minutes- yes, the cycle said 2 min left, and it sat there for 20 minutes, so frustrating.
This ONLY does it with blankets, everything else washes fine, clothes, towels, no issues (which is maddening). It doesn't matter what cycle I pick, I've tried it on Normal, Towels, and Bulky *Bedding, and it does the exact same thing- it runs a cycle, never does a full (fast) spin cycle, adds 40+ minutes to the load time (so each load is always 2+ hours), then finishes and the blankets are like someone poured gallons of water in them and left them in the drum.
There has to be some balancing issues that develop over time that's the problem (or the control board issue I've read about in a bunch of 1-2 star reviews), because this never happens with regular clothes and the fix is to run a "spin and rinse" cycle (without the rinse), which proves two things, 1. the problem is limited to heavier blankets (or blankets in general) and 2. the machine works because you can actually run a Rinse & Spin cycle, which does an actual full speed spin and the blankets come out like a normal load, ready for the dryer (feel lightly damp but not wet).
It begs the question of how can it (with no involvement from me, I'm not redistributing the load) run a normal spin cycle if I manual select Rinse & Spin cycle, but in a wash cycle, refuses to do an actual spin cycle? Something is off, and the more I write, the more I think it may not be balancing, because then the manual spin cycle selection wouldn't work either.
Either way, it's frustrating to have every single load of blankets take 2+ hours, to only result in me having to manually select spin/rinse, and then it works properly. Something is definitely off. The service tech is scheduled to come out in a week, will be interested to see if its the control board I see a lot of complaints on.
TLDR- If washing fleece or larger blankets (only blankets), no matter what wash cycle is selected, the washer will never do an actual spin cycle, the washer consistently adds 40+ minutes to the wash cycle as it gets near the end of the regular cycle, then when done, the blankets are soaking wet and I have to manually select spin/rinse (without the rinse), and then it works fine, something is off, and I'm glad I found it before the warranty ended.
Originally posted on www.ge.com
No, I do not recommend this product